Confirmed Service Customer
I scheduled an appointment early at 7:30am and let them know I would be waiting with the vehicle. Simple oil change no extras. I get checked in about 7:10am and it took 3 hours for them to complete. They overbooked and don't stick to scheduled times I was there about 2 hours before I saw them take my vehicle back to the service bay.
Mike W.
TONOPAH,
AZ
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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